3 Things Every Yellow Pages Advertiser Must Know

29 Juni 2009

by : Alan Saltz

Most business owners know that Yellow Pages advertising has an incredible amount of potential… but they don?t know how to take full advantage of it.

Fortunately, it’s a mystery that’s solved pretty easily once an advertiser knows where to turn for advice. There are fundamental truths about Yellow Pages advertising that so many businesses fail to recognize? but once they do, they find themselves “on top of” a medium with an incredible amount of business generating power.

It’s a medium, that handled correctly, will generate new business month after month like clockwork.

That said… let’s try to understand it a bit better, shall we?

1. Common Yellow Pages advertising mistakes are simple to fix.

Very simple.

You don’t have to be a graphic designer or marketing expert to drastically improve your ad either - you just need to know your customers.

You see, most Yellow Page ads make the very same mistakes… year after year… directory after directory… category after category.

Some of the ads I see from professional design firms are riddled with the same mistakes too… the ad only looks nicer.

That won’t cut it in the Yellow Pages.

While a professionally designed ad can certainly help grab attention, there is no substitute for ad content (read: words) if your goal is to generate a phone call. When it comes to Yellow Pages advertising, that’s all that really matters. (The Yellow Pages should have nothing to do with building your ?image?.)

By learning what makes a good headline, good body copy, and how to develop a strong offer, your Yellow Pages ad will run circles around an ad that just “looks great,” but makes the same mistakes most others are making.

An example? Using your name and logo as the headline. It’s disastrous and yet more advertisers do it than not. No one cares what you call yourself until they’ve decided to pick up the phone and actually call you.

Think about it?

Someone turns to the Yellow Pages because they don?t have an optometrist in mind. They don?t know who to call. Rather, they?re looking to see what options are available, and what one company offers over another.

Your company name will never be a factor.

So if your name and logo is at the top of your ad… it it’s big and bold and takes up space… if it takes the place of an attention grabbing, hard-hitting headline… you’re wasting your ad?s most valuable ?real estate.?

Of course, like most common mistakes, it’s a pretty easy to fix.

You just need to know what makes a good headline. A good headline is something that?s impossible to miss, and engaging enough to draw the reader into the rest of the ad.

Continuing with the optometrist example, look in your local Yellow Pages to see what headlines (if any) your competitors have chosen and imagine having one of the following at the top of your ad.

?3 Things You Need to Know Before You Call An Optometrist!

That?s attention grabbing, compelling, and nearly impossible to NOT read further.

??I Was So Surprised by How Gentle and Pleasant
The Care Is At Optimal Optics. Everything is Explained
So I Feel 100% Comfortable With My Care.?

An honest testimonial from a satisfied client is FAR more credible than your ad saying ?We?re Gentle? or anything of the sort. And again, your readers will be compelled to read more.

2. Most Yellow Page ads are developed by the directory publisher.

That’s right - the directory itself develops most of the ads you see. What happens if they design your ad and 4 of your competitors’ ads? Can you expect your Yellow Page ad to receive more time and attention than another? Can you expect it to be any better, or stand out more?

When it comes to Yellow Pages advertising, those that know how to set themselves apart from the pack fare well. Differentiation is the name of the game. Good design might look professional, but it never stops a prospect in his tracks.

Good ad copy on the other hand, grabs attention like a magnet and doesn’t let it go.

Don’t just hand the reins to someone else and let them develop your ad for you. Learn what it takes to generate response and play a role in developing that winning ad for your business.

Because no one knows what makes your customers “tick” like you do.

3. Yellow Pages Advertising is different from just about EVERY other medium you use.

You might want to re-read that.

Yellow Pages advertising is different because people see your ad when they are ready to buy.

A newspaper ad? That’s a distraction. People are reading to get the news. TV spots? Again, commercials disrupt the intended activity.

The Yellow Pages is virtually the only place people turn to read ads!

And yet, almost every Yellow Pages ad I see takes the approach: “This is who I am and this is what I offer.” The ad content is little more than a company name and logo, and what I refer to as a ?laundry list? of products or services offered.

Guess what? This is a huge mistake!

They know what you offer. They’re looking at your ad because their eye hurts and they know a professional should take a look at it. Focus on “why, with all of these options, they should choose you!”

Your prospects are a skeptical bunch. Make contacting you and giving your business ?a shot,? a risk-free, value-filled, proposition for them. Tell them about the policies you hold yourself to that will make their lives easier. Tell them what you do (or how you do something) that your competitors do not ? or - that they forget to mention in their ad.

Done correctly, this will give any business a tremendous edge over the competition. Care to learn a little more?

Experts Don’t Need to Advertise - Do They?

29 Juni 2009

by :  Rosalie Hamilton

I Don’t Need to Advertise, Do I?

To experts who say, ?I do not need to advertise; I have all the business I need,? I quote Confucius, ?Dig the well before you thirst.? In fact, one of the most perilous times in a business is when the business seems to have finally taken off, with a sufficient amount of work to be solvent and profitable. Murphy?s Law being immutable, after the current business engagements are handled, the business may dry up without warning and, seemingly, with no explanation.

In my many years of working with expert witnesses, even after pointing to tort reform or the threat thereof, recession economies, and other vagaries, sometimes there seems to be no reasonable explanation for calls from attorneys having slowed or even stopped. The expert who has his name and credentials ?out there? will suffer less in these times. Advertising will keep a stream of business coming in during the slow times, especially if done in conjunction with networking and other forms of marketing.

Some experts are understandably wary of advertising. I see forensic advertising that I consider objectionable, advertising that a skilled attorney could use to impeach an expert witness. On the other hand, the fact that one advertises is not in itself objectionable. Advertising is not the basis of being viewed as a ?hired gun.? That results, instead, from the prostituting of oneself by shaping the facts and opinions rendered to produce a desired conclusion.

If you are concerned about how you will look when answering questions about advertising your expert services, remember that the attorney cross-examining you is probably listed in local, state, and national bar association publications; Martindale-Hubbell?; local, state, and national legal magazines and newspapers; the Yellow Pages; and his child?s athletic booster directory, as was the judge when he practiced law as an attorney! Do not take the questioning personally. Your responses to the questions, rather than the questions themselves, will determine jurors? and even judges? attitude toward you. You should practice maintaining your poise and articulating prepared responses to purposely emotion-loaded questions.

Many successful experts tell me they let questions about their advertising ?bother them all the way to the bank.? They feel that questions regarding advertising comprise only one of many issues on the cross-examination list, and they answer them simply and truthfully.

My advice is to keep your advertising professional, conservative, and in good taste. You should also read ?how-to? expert witness books and attend expert witness conferences and workshops in order to learn techniques for handling cross-examination questions in deposition and in court. After all, the opposing attorney has an obligation to ask every question that might even remotely discredit you to the jury. Sometimes this process takes the form of asking benign questions or questions with benign answers, but in phraseology or a tone of voice that attempts to evoke an emotional response from you. Giving a matter-of-fact answer, using a normal tone of voice in a poised manner of speaking, will defuse such questions.

More often than objectionable advertising, I see advertising that is not cost-effective. Advertising is too costly for you to be careless in your selections. Beware, particularly, of using an advertising agency that is not familiar with the legal market. Ad agencies will almost certainly steer you to run display ads, which are effective for only a small percentage of expert witnesses, and only in specific situations. Agencies love to create display ads, because they tap their creative juices and usually merit large commissions.

How Much to Spend on Advertising

You will experience greater results from your advertising outlay if you regard it as a long-range investment rather than an immediate expense. Experts? budgets for advertising range from zero to approximately 15% of revenue and occasionally more. In the beginning of your practice, before you have much revenue, advertising is pure investment.

No one can advise you exactly how much to spend on advertising. Although you should notice where your competitors advertise, do not fall into the trap of matching their outlay. Your practice is unique. You may concentrate on other forms of marketing, such as building a superior referral system, or working twice as hard at networking.

Be diligent in asking others what works for them, and learn as you build your practice. It requires investigation and experience to determine what works for your professional practice area, your personality, your geographic region, and your target audience. And, like everything else in life, it can change over time.

Types of Advertising

The most cost-effective advertising for expert witnesses is advertising with an extended shelf life such as resume directories, and advertising that provides frequent and consistent exposure, such as classified ads and Internet advertising. Directory listings are so important that a complete chapter is devoted to them.Internet marketing also is discussed in its own chapter.

Standard advertising is of two primary types ? display and classified. It runs in newspapers, magazines, journals, and specialty publications such as jury verdict reports. Display and classified ads are different from each other in both purpose and design, which will be covered in Part 2 of this series.

A Cost Effective Way to Advertise Online

29 Juni 2009

by :  Robin Nobles

Search engine optimizers often forget who our true audience
really is. We get so wrapped up in trying to please the search
engines that we forget to focus on our target audience: our
users.

What we’ve got to do is forget about the search engines and
concentrate totally on our customers. I call it . . .

Optimization without optimization . . . focus on your target
audience and forget the search engines!

Fact #1:

On-page factors have made a come back, and I’m thrilled. If we’ve
played our cards right and continued to use our tags as we should
have, we’re right where we need to be now that the major engines
are once again considering the contents of META tags when
determining relevancy.

Fact #2:

Concentrate on giving your users what they want to see when they
visit your site: good quality, well-written, valuable content.

Fact #3:

Focusing on one particular theme/focus on each of your Web pages
is crucial to the success of that page. Don’t deviate from the
focus of each page, including the outbound/inbound links.

Don’t forget to focus on your target audience!

When writing new content for your Web site, focus on your target
audience and what they want to see when they visit your site.
What type of information are they looking for? What do they want
to learn when they visit your site?

If you have an online jewelry store, can you provide information
on how to clean silver jewelry? How to polish gold? How to clean
diamonds? How to clean fragile opals?

Focus on your target audience!
If you sell antique books online, what about creating
informational pages about some of the more famous authors that
talk about their lives and their books, with links to the books
you have for sale?

Let your creative juices flow and do some searches to
see what people are doing when they go online.

which goes into more detail about how to focus on your target
audience when doing keyword research.

Create a page that’s highly focused on one topic only. Don’t
deviate from that topic. Put other topics on other pages.

Finally, once you have your page(s) created, create your tags
based on the focus of each page. Use your keyword phrase in each
tag.

Now, you have a page that your users will appreciate and enjoy -
a valuable page that is focused on your target audience.

And . . . you’ll also have a page that the search engines will
love too . . . because they love focused content!

And you didn’t even have to try hard or spend a lot of time
optimizing it, now did you?

In Conclusion

Remember to focus on your target audience when creating new Web
pages. Forget about the search engines! You’ll create good
quality, valuable content that your users will love . . . and so
will the engines.

Though this may not seem like a standard business marketing
practice - to create information pages for people . . . not the
search engines - this virtually free plan will help you focus on
your target audience, bring them to your Web site, and increase
your bottom line. Isn’t that what online marketing is all about?
Why not start today! You have all the tools you need with your
own creativity and Wordtracker